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State Farm® Insurance Agent Doug Johnson

Rating: 4.8 stars out of 5 (47 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

YN LI

October 20, 2022

5  out of  5
"I want to thank Laurie Ellston so much for her hard work to get the insurance policy, and she is a person you can trust, be attentive to details, with great knowledge and experience. She tries her best to bring you the best rate. I recommend this office for auto, homeowner, and life insurance. Thank you, Laurie, for your hard work, and thanks, State Farm."

Marisol Hernandez

September 21, 2022

5  out of  5
"Laurie has gone above and beyond in helping me with my policy. Great service!"

Angelina Serrano

August 24, 2022

5  out of  5
"Laurie is my insurance agent and I have been working with her for about five years. She is more than amazing. She constantly goes above and beyond to make sure that anything I need gets taken care of. I couldn’t be more grateful for her!"

Mel Martinez

August 22, 2022

5  out of  5
"Is always a pleasure speaking with Laurie at State Farm she always give me and my family a peace of mind. I been with this company for over 20years and always get the same best results. Laurie you are my Rock Star!! Thank you for your help."

Jonathan Seago

August 22, 2022

5  out of  5
"Always a friendly environment, especially with Chris Carver! He’s ready to assist me with my insurance needs and any questions I may have. Would not do business with any other guy/gal around! If I could give him 10 stars I would. Thank you Chris!!"

Sam Stalvey

August 8, 2022

5  out of  5
"Excellent customer service, would use again"

Hunter Mako

August 8, 2022

5  out of  5
"Great branch to deal with and great customer service"

Brendon Edmonds

August 8, 2022

5  out of  5
"Great response times and accurate information!"

Valerie

August 1, 2022

5  out of  5
"I have been a customer with State Farm for 30 years. During that time, due to moving from state to state, I have been in contact with several customer service agents. One agent who stand out is Chris Carver of the Dale Mabry Florida office...he is the best! He is knowledgeable, polite and always very helpful. It is always a pleasure talking with Chris! Valerie F."

Yami Zayas

July 10, 2022

5  out of  5
"Good insurance"

Laban Wall

December 15, 2021

5  out of  5
"I was worried calling would be a long drawn out hassle with little to no satisfaction, but I could not have been any more wrong Laurie Ellston made the process of me getting Home Insurance quick and Easy. She answered any question I had right off the bat and was able to help me in my policy and the transfer of any names. I have to admit this was the easiest transaction i have ever had with a insurance company so I got to say Doug Johnson has some superb employees who are actively trying to help you. Thank you again Laurie Ellston!!!"

Tiffany

October 12, 2021

5  out of  5
"Always a nice experience when I call this office. I'm actually through Doug Smith and and inevitably mix them up. The office is always kind and helps direct me or answer questions."

John Koen

August 15, 2021

5  out of  5
"I have been a multi-policy customer of State Farm and Doug for 17 years now. In that time I've had a few claims, each time Doug followed up with me to make sure everything was taken care of. On a recent home claim I was at my whits end with State Farm corporate giving me the run around. I was right in my position on the claim and the desk adjustor refused to see my point of view or address the state statute they were in violation of. Doug stepped in, quickly reviewed my situation and found the right person to speak to and my claim was settled promptly. No one likes dealing with insurance companies, especially when they try not to pay a claim based on an individuals opinion of the claim. Doug made sure we found the right desk adjustor that knew the law and the specifics on my type of property damage. This is why I'm a loyal Doug Johnson customer!"

Paola Ortiz

July 15, 2021

1  out of  5
"Horrible experience they do not try to help at all I was given the wrong information about my quote and then they washed their hands like nothing happened even though it affected me. I had State Farm for almost nine years they could of Atleast treated me like it at the end. They’re not about the customer they’re just interested in your money because it’s forbidden to have an accident for goodness sake even if you’re not at fault. I do not recommend. 0 stars if possible."

OC CATRACHO

April 2, 2021

5  out of  5
"Wonderful folks !!!"

Doug Myers

February 22, 2021

5  out of  5
"Doug Johnson State Farm is YOUR insurance provider. Doug's helpful staff and professionalism helped me every step of the way. I appreciate Chris in particular for his patience by walking me through this process!"

Monique Perry

February 9, 2021

5  out of  5
"Oh my God I can literally go on and on about Mike Doug Julie and the newcomer Chris these people have always been there for me I do not call the traditional 1-800 State farm these people literally go above and beyond for me they will make calls get the answers I need they are always here to provide the best quotes these are my people I feel like family please go see Mike Doug Julie and Chris thank you"

Gelle Rich

January 22, 2021

5  out of  5
"If you want to feel like you’re apart of a family this is the agent to go with. The whole team is welcoming and make sure your whole family is taken care of. They will definitely make sure you receive the beat value for you money. Give them a call they will be waiting with smiles."

Allen Stathas

October 16, 2020

5  out of  5
"It was a pleasure to do business with a straight forward insurance person. Can't tell you how nice it was to deal with Mr. Johnson. Keep up the good work. My family loves you."

Georgina Thompson

September 6, 2020

5  out of  5
"Been a customer for over 20 years. Good agent."

Ed C

August 30, 2020

5  out of  5
"Doug helped me recently with a new life insurance policy. He was very helpful and responsive to my questions. State Farm is my insurance company and Doug is my agent."

Tamara Ashcroft

August 27, 2020

5  out of  5
"Doug Johnson and his staff are very professional and friendly. My State Farm friend is the one and only Laurie Ellston. Whatever and whenever I need assistance she is ALWAYS exceeding my expectations. She's pleasant and always willing to lend a helping hand. She's AWESOME and AMAZING! My family and I love her. Keep up the great work! This office is wonderful."

joe rappa

August 11, 2020

5  out of  5
"I recently had the pleasure of working with Laurie Ellston on behalf of a mutual customer. She went above and beyond to get the situation rectified and the customer is now able to put it in the past and move on with his life. If not for Laurie's help it would have taken much longer to get it handled. She is the poster child of customer service."

J

March 8, 2020

5  out of  5
"Laurie is a gem. She was able to educate me and take the time to listen to my needs, answer questions and offer superb input on my life insurance policy. She is very knowledgeable and is a great asset to State Farm!"

Jeffrey Pitifer

February 6, 2020

5  out of  5
"Great fast friendly service."