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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hector Roman

Hector Roman

February 14, 2026

5  out of  5
rating by Hector Roman
"Very patient, knowledgeable, knowledgeable understanding and works well around our budget."
We responded:
"Hey Hector! We appreciate your feedback, and we are glad to be able to help you with your auto insurance needs!"
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Carol Stephens

January 23, 2026

4  out of  5
rating by Carol Stephens
"Tiffany was efficient and quick to process the insurances we needed. Great person to deal with!"
We responded:
"Hey Carol! We appreciate your awesome feedback, and we are happy to be able to help you with your auto and property insurance needs!"
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Estrela Botelho Heard

January 23, 2026

5  out of  5
rating by Estrela Botelho Heard
"Thank you, State Farm, specifically Laura. She was very responsive to my schedule, answered all my questions with such patience....AND, saved me money with a better plan."
We responded:
"Hey Estrela! Thanks for the awesome feedback, and we are glad to have been able to save you money on your insurance!"
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Kirk Shelburne

January 10, 2026

5  out of  5
rating by Kirk Shelburne
"I do want to take a little time to commend Tiffany Johnson at State Farm for making the switch from All State so easy and transparent . The change came with a great price especially with the added discounts."
We responded:
"Hey Kirk! Thanks so much for the great feedback! We appreciate you becoming a customer and look forward to assisting with you with all of your insurance needs!"
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Suzanne Rodman

January 6, 2026

5  out of  5
rating by Suzanne Rodman
"Doug has been our agent for years and we are so grateful for he and his staff. I recently had a fender bender, and I'm so impressed with the ease and efficiency of the claims process. Before I could even call the police, State Farm was calling me to see if I was ok. They handled everything from ordering a tow truck, arranging the collision shop and even arranging my rent a car. Every step of the way I received text updates. Thank you, Doug Johnson and State Farm."
We responded:
"Hey Suzanne! We are so glad that the claims process went so smoothly for you, and that you came out okay! Thanks for the awesome feedback, and we are glad to help you with your insurance needs!"
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Jose Calle

January 5, 2026

5  out of  5
rating by Jose Calle
"They took care of my concerns and very helpful."
We responded:
"Hey Jose! We are happy to have been able to help you guys with your insurance needs! We appreciate you as a customer!"
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Joseph Vise

January 3, 2026

5  out of  5
rating by Joseph Vise
"our agent Chris was awesome as he always is. Great service would highly recommend this office"
We responded:
"Hey Joseph! We are happy to have been able to help you guys with your insurance needs! We appreciate you as a customer!"
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Mountainlion2

December 11, 2025

5  out of  5
rating by Mountainlion2
"Very helpful, quick, and knowledgeable.
What I thought would take days, they did in 10 minutes."
We responded:
"Hey there! Thanks for the awesome feedback! We are glad to be able to assist you with your insurance needs!"
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rick c

November 25, 2025

5  out of  5
rating by rick c
"Devote the time to researching & interviewing the agent as you would a physician, a lawyer, an electrician, & a plumber. You won't find an agency as knowledgeable, kind, and helpful as Douglas Jonson's with his great staff. Veterans & Military are recognized. Doug's son served for six years. State Farm's motto is "like a good neighbor," but more so with Doug's agency, where I feel part of the family. Rick, a Grateful Veteran"
We responded:
"Hey Rick! We appreciate you as a customer, and are always glad to help you. Thanks for the awesome feedback!"
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Luis Melendez

September 30, 2025

5  out of  5
rating by Luis Melendez
"They were not just very nice and attentive to me but also she found me a better rate for my 3 cars, she never not called me back when I left a voicemail, I would recommend 100% there office for your insurance needs. EXCELLENT service."
We responded:
"Hey Luis! We appreciate the awesome feedback, and we are always here to help you with your insurance needs! Glad we were able to help you save some money in the process as well!"
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art smucker

September 24, 2025

5  out of  5
rating by art smucker
"My agent was Laura Kappler. She did an excellent job of explaining all my options. And, what really impressed me, she did exactly what she told me she was going to do and it was done in a timely manner. She is very knowledgeable and I enjoyed working with her. Recommend her to anyone who needs insurance."
We responded:
"Hey Art! We appreciate the tremendous feedback, and we are so glad to have been able to help you with your insurance needs!"
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Scott Melber

August 25, 2025

5  out of  5
rating by Scott Melber
"Doug’s team is very knowledgeable when it comes to insurance. They provide great customer service (which isn’t always the case with other companies) and they answer the phone with a real person. I’m lucky to be part of the family."
We responded:
"Hey Scott! We appreciate your feedback, and we are glad to be able to help you with your insurance needs!"
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Sarra Heart

August 25, 2025

5  out of  5
rating by Sarra Heart
"This office is great, everyone is super friendly and knowledgeable. They've helped me with everything we needed to insure, from our cars and home to jewelry and life insurance. Would recommend this office to anyone in need of a good agent!"
We responded:
"Thanks for the feedback Sara! We are always happy to be a help for anyone and everyone!"
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Gerrielyn Baro

July 7, 2025

5  out of  5
rating by Gerrielyn Baro
"It was a nice experience working with Chris and policy quote is aligned to what we need.Looking forward to more years with State Farm."
We responded:
"Hey Ms. Gerrielyn! We are glad to be able to help you with your insurance needs! We hope for many years with you as well!"
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Nat

May 28, 2025

5  out of  5
rating by Nat
"Went in today to ask about car insurance once I saw they had such good reviews and it was true! I switched over from Geico and I'm literally saving over $200 which is insane! Definitely recommend them for car insurance! Great work!"
We responded:
"Hey Nat! Thanks for the awesome feedback, and we are glad to have been able to help you save so much on your auto insurance!"
Profile photo of Magge Barber

Magge Barber

May 13, 2025

5  out of  5
rating by Magge Barber
"Chris sent us a letter! Unheard of in this age of technology.
We appreciated the time it took for him to reach out with paper.
We contacted him immediately because we new we would get great service from him regarding our car insurance. He is saving us over $100 a month. Jim and Magge Barber"
We responded:
"Thanks for the feedback! We are happy to have been able to help you save on your auto insurance!"
Profile photo of Ynris Barrios

Ynris Barrios

March 27, 2025

5  out of  5
rating by Ynris Barrios
"When i saw everyt wast so dark with not outlet Mr Ray gave me a higly professional help, with kindness and knowledge. I really appreciate his attention and the way he managed my case. We need more people like Mr. Ray"
We responded:
"Hey Ynris! Thanks for the feedback!"
Profile photo of Ray Monahan

Ray Monahan

March 17, 2025

5  out of  5
rating by Ray Monahan
"Laura was out standing
She explained everything to me and gave me a fantastic rate."
We responded:
"Hey Ray! Thanks for the awesome feedback! Laura is outstanding, and we are glad to be able to help you save on your insurance needs!"
Profile photo of Tyler Stoltz (Ty)

Tyler Stoltz (Ty)

March 5, 2025

5  out of  5
rating by Tyler Stoltz (Ty)
"Helped me with every question I had and took the time to research and help me understand ehay is the best decision for my coverage. Jessica helped with this !"
We responded:
"Thanks for the feedback Tyler! We are glad to be able to help you with any and all of your insurance needs, and questions!"
Profile photo of Marcus Hall

Marcus Hall

March 4, 2025

5  out of  5
rating by Marcus Hall
"Bought a new vehicle and was issued a new policy. Never received refund from my previous policy. Contacted my local agent office (Doug Johnson) where associate Dawn said she would help. After researching my problem she updated me on status until my refund arrived. Thanks again again Dawn for restoring my faith in great customer service. MH"
We responded:
"Thanks for the feedback Marcus! We are glad Dawn was able to help you find a solution, and we are always here to help with your insurance needs!"
Profile photo of Viviana Lopez

Viviana Lopez

February 24, 2025

5  out of  5
rating by Viviana Lopez
"I just purchased a new vehicle. I spoke with Byron. Always helpful and willing to answer any questions I may have. Exceptional customer service.
Thank you!"
We responded:
"That’s for the feedback Viviana! We’re happy to have been able to help you with your auto insurance needs!"
Profile photo of TIRE WORLD

TIRE WORLD

February 13, 2025

5  out of  5
rating by TIRE WORLD
"great state farm agent,been with them for years with my car insurance needs and now just added my umbrella policy with them along with my homeowners also ,great savings bundling everything saved me thousands wow ,Byron Blount is great...."
We responded:
"Thanks for the fantastic feedback! We are happy to have helped you for so long, with all of your insurance needs!"
Profile photo of Connie Boynton

Connie Boynton

February 13, 2025

5  out of  5
rating by Connie Boynton
"I would like to thank Chris at State Farm for helping me lowering my car insurance. I was surprised when he gave me a quote that was about 100 dollars less than what I was paying each month. He gave me a lot of discounts. I'm so pleased with my new policy. Thank you Chris"
We responded:
"Thanks for the feedback Connie! We are happy to have helped you save so much on your auto insurance!"
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JC

January 21, 2025

5  out of  5
rating by JC
"Chris is a true professional. Personable and knowledgable, he was tenacious but not pushy. I was so glad he kept following up. He gave me a good rate and made everything very simple. It was a pleasure doing business with him."
We responded:
"Hey James, we appreciate your feedback, and are glad to have been able to help you with your auto insurance needs! "
Profile photo of Lance Lord

Lance Lord

January 16, 2025

5  out of  5
rating by Lance Lord
"I have always gotten exceptional service from Doug Johnsons team. They are patient thorough and always willing to help. I recommend them for all of your insurance needs. Lance"
We responded:
"Wow Lance! Thanks for the feedback! We are happy to help you in anything insurance!"