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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joquita Mann

November 4, 2024

5  out of  5
rating by Joquita Mann
"My car insurance Agency is the very best I couldn't have picked a better place to be Insured with thank you guys for all you do and keeping a smile on my face every month that I call in for my car payments"
We responded:
"Thanks Ms. Joquita! We’re happy to have you as an insured!"
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Madison Cox

October 25, 2024

5  out of  5
rating by Madison Cox
"Tiffany answered all of my questions in a timely manner. She was very helpful and wise."
We responded:
"Hey Madison! Thanks for the feedback! We’re glad to help with anything you need!"
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Michael Lenker

September 23, 2024

5  out of  5
rating by Michael Lenker
"Laura was very helpful for me getting me the best deal out there and I greatly appreciate everything that she did for me."
We responded:
"Thanks for the feedback Michael! Glad we were able to help you save on your insurance needs!"
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Manuel Gaitan

September 16, 2024

1  out of  5
rating by Manuel Gaitan
"None of the people I talked to were empathetic, all of them raised their voice and nobody was was able to tell me exactly how much I was going to pay or when I was going to pay the amount they estimated I was going to pay, they offered me a notebook sheet with some scribbles as their estimate! You might think I have super difficult insurance. It is 2 regular cars and renter's. I had never been in a financial business that could not tell me the amount they charge for their services and then they get mad because I said it made no sense. I have been a State Farm customer for years in another state, obviously with another agent. I will not be a State Farm customer anymore and I do not recommend this office at all. Oh, but they do care about you :). There are other State Farm agents in Tampa, if you want a nice and smart service try somewhere else."
We responded:
"We are sorry for not being able to fully accommodate your request. Unfortunately, with the system we have, we aren’t able to be exact on the premium until the changes have been completed by underwriting. So, we are unable to print anything for you to take with you. We appreciate your feedback and will look for ways to better address this issue in the future."
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eric mead

September 6, 2024

5  out of  5
rating by eric mead
"I have had insurance with them forever now. The customer care is the absolute best. Though I've only been to the office once or twice, I feel I know these people very well. Any issues whether it's an expired card or an account update or issue they always reach out before things are an issue, and to give context with any other company when this happens its usually just your problem and your loss. It's a true company that works for your business. Can't say enough good things about them. Give byron a shout if you need anything!"
We responded:
"Thanks for the feedback Eric! We’re glad to help you with any insurance questions and needs!"
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Ivan Herrera

August 5, 2024

5  out of  5
rating by Ivan Herrera
"Byron helped me figure out my options for cheaper insurance without wasting my time"
We responded:
"Hey Ivan! Thanks for the feedback, and we are glad to be able to help you save on your insurance!"
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Consuelo Gonzalez

July 25, 2024

5  out of  5
rating by Consuelo Gonzalez
"It is so comforting to know that an Agent so prompt into offer you the security and peace of mind by signing to State Farm Auto Insurance; with the best rates in the market!!"
We responded:
"Thanks for the feedback Consuelo! We’re so glad to be able to help you with your auto insurance needs!"
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Aida Branco

July 24, 2024

5  out of  5
rating by Aida Branco
"Young lady Laura (forgive me if I have wrong name)very helpful, explained details of policy felt comfortable when decision was made to join State Farm 5 Star call"
We responded:
"Hey Aida! Thanks for the feedback! She is a valued member of our team!"
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CrissyL

July 19, 2024

5  out of  5
rating by CrissyL
"Needed to leave The General auto insurance - they were charging me $238/month for a 2008 Chevy Impala & I work from home!! Ridiculous!! Chris Carter, my agent, saved me! Got quoted & enrolled for $118/month right there on our phone call. THANK YOU CHRIS!! AND THANK YOU STATE FARM!"
We responded:
"We are so glad to have been able to help you save so much! Our office is here to help any and all with their insurance needs!"
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Kayla Boyette

July 15, 2024

5  out of  5
rating by Kayla Boyette
"I highly recommend Ben and Dawn to anyone looking for insurance advice. They truly go above and beyond to find the right policy for your unique needs. Their expertise, commitment to customer service, and genuine care for families make them a valuable asset in the often complex world of insurance."
We responded:
"Hey Kayla! Thanks for the feedback we really enjoy having them on our team, and we’re glad they were able to help you!"
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Nate B

July 12, 2024

5  out of  5
rating by Nate B
"All the associates were very kind and helpful in regards to the questions I had especially Ben Boyette."
We responded:
"Nate thanks for the feedback and we’re glad to be able to help you with your insurance needs!"
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Michael Parrish

May 29, 2024

5  out of  5
rating by Michael Parrish
"Always friendly people. Quick response and knowledge"
We responded:
"Thanks for the feedback Michael! We appreciate you as a customer, and enjoy helping you with your insurance needs!"
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Erica Peets

May 14, 2024

5  out of  5
rating by Erica Peets
"I'm super impressed how Tiffany went above and beyond to ensure that my husband and I received the report for the 4-point inspection on our home. After reaching out to the inspection company and not receiving a response, Tiffany stepped up and got the job done. Thank you Tiffany. I will certainly recommend you to anyone seeking home insurance."
We responded:
"That is so great to hear! Tiffany is a valued member of our team, and we appreciate your feedback!"
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Mike Megill

March 25, 2024

5  out of  5
rating by Mike Megill
"I have nothing but positive things to say about this office. Ben and Dawn are extremely kind and helpful, and they explain everything thoroughly when asked a question. Great service, great people. I very highly recommend."
We responded:
"Thanks for the feedback Mike! We appreciate you detailing your experience, and we are glad to help with your insurance needs! Ben and Dawn have been a great addition to our team!"
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John Vickers

March 14, 2024

5  out of  5
rating by John Vickers
"Came into the office for assistance in setting up my Safe time beacon, which is where I met Dawn. She was of great assistance. She's very professional. Thank you Dawn."
We responded:
"Thanks John! We enjoyed having you in to see us, and we are glad that Dawn was able to help you with that!"
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Madisen Jacobs

March 13, 2024

5  out of  5
rating by Madisen Jacobs
"Ben really helped my family and I with our insurance needs. We are very thankful for his help."
We responded:
"So glad to hear he was able to help! We value you as a customer, and enjoy having Ben on our team!"
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Jackson Garcia

March 8, 2024

5  out of  5
rating by Jackson Garcia
"Ben was incredibly helpful and answered all of my questions about different policies and made my experience an absolute 10/10."
We responded:
"Thanks for the feedback Jackson! He is a valued member of our insurance team! Thanks for being such a great customer!"
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Jeffrey Nagy

March 8, 2024

5  out of  5
rating by Jeffrey Nagy
"Ben did an amazing job at helping me with getting on a new insurance plan, I would definitely recommend talking to Ben about your insurance policy."
We responded:
"Thanks Jeffrey! We are so glad to have Ben as a part of our team, and we are glad he was able to help you!"
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judi c

March 1, 2024

5  out of  5
rating by judi c
"I just signed up with State Farm and my rep Chris Carver was so knowledgeable, helpful and worked with me to get my best pricing... saved me $450 /6 mo And next renewal I can do Monthly installment @ no additional cost. Amen!!! Chrus is great with Seniors like me.... Love you Chris!!"
We responded:
"Thanks Judi! We are glad you had such a great experience! Chris is definitely a integral part of our team!"
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Jeff Myers

February 23, 2024

5  out of  5
rating by Jeff Myers
"I needed a premium refund check reissued and Dawn was very helpful. It’s something the insurance company should handle directly but I was having difficulty with them so Dawn got involved and made it happen. Thanks so much!"
We responded:
"Thanks for the feedback Jeff! We really enjoy having Dawn as a part of our team!"
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Cyrus Rodriguez

January 10, 2024

5  out of  5
rating by Cyrus Rodriguez
"They took care of me swiftly and helped accommodate with my rate. 5/5 would recommend to anyone in need of auto insurance."
We responded:
"So glad to help you with your insurance needs! Thanks for the feedback Cyrus!"
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Chris Cook

December 29, 2023

5  out of  5
rating by Chris Cook
"I was thrilled to get a quote from Tiffany in Doug's office, that was about half of what USAA was charging me for the same coverage. Tiffany was awesome in comparing my policies to make sure it was equivalent. She also explained State Farm's new safe driver program and available discounts. I'm glad to be back with State Farm. Thanks Tiffany!!!"
We responded:
"Thanks for the feedback Chris! We’re glad to help you with your insurance needs! Thanks for coming back to State Farm!"
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Melody Harness

December 26, 2023

5  out of  5
rating by Melody Harness
"Tiffany Johnson and Doug Johnson are extremely responsive to our insurance needs and provide excellent service. I highly recommend them both!"
We responded:
"Thanks for the feedback Melody! We love to help with any and all insurance questions you guys may have!"
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Tonya Dalfino

December 5, 2023

5  out of  5
rating by Tonya Dalfino
"I had some questions about auto coverage. Not only was Ben able to give me the answers I needed, but provided personal and courteous service as well."
We responded:
"Thanks for the feedback Tonya! We really enjoy having Ben as a member of our auto insurance team!"
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Evon Diamond

November 15, 2023

5  out of  5
rating by Evon Diamond
"Tiffany certainly exceeded all my expectations while helping me with insurance for my condo. Her swift actions helped me quickly get a quote far better than other State Farm agencies . Tiffany is very caring and understanding. I’m a senior citizen and Tiffany went that extra mile in helping me understand exacting what I needed. Give Tiffany a call for expert advice."
We responded:
"Thanks for the feedback Evon! We really enjoy having her on our insurance team, and appreciate you as a customer!"