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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhett Simpson

March 31, 2026

5  out of  5
rating by Rhett Simpson
"We have been with Doug and his team for years. We could not be any happier with him and his team. They really are on top of everything and always willing to help. I would highly recommend them!"
We responded:
"Hey Rhett! Thanks for the amazing feedback! We appreciate you as an insurance customer! We are here to help for all your insurance needs!"
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Paul Glass

March 20, 2026

5  out of  5
rating by Paul Glass
"Since I’m new to the company, their responses to my questions were prompt and precise."
We responded:
"Hey Paul! Thanks for the awesome feedback! We appreciate you doing business with us for your insurance needs!"
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Mona Steck

March 7, 2026

5  out of  5
rating by Mona Steck
"Professional and knowledgeable. I highly recommend this agency for your insurance needs."
We responded:
"Hey Mona! We appreciate your awesome feedback, and we are happy to be able to help you with your insurance needs!"
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Hector Roman

February 14, 2026

5  out of  5
rating by Hector Roman
"Very patient, knowledgeable, knowledgeable understanding and works well around our budget."
We responded:
"Hey Hector! We appreciate your feedback, and we are glad to be able to help you with your auto insurance needs!"
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Pat Maida

February 2, 2026

5  out of  5
rating by Pat Maida
"Byron was extremely responsive and helpful today about my auto insurance."
We responded:
"Hey Pat! We appreciate your awesome feedback and we are glad to have been able to help you with your auto insurance needs!"
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TUNC YUCEL

January 30, 2026

5  out of  5
rating by TUNC YUCEL
"I’ve been managing my insurance requests through Mrs. Tiffany, and I’ve always received prompt information and assistance. Everything has been covered completely. Thank you for your support and advice!"
We responded:
"Hello Tunc! Thanks for the awesome feedback, and we are happy to be able to help you with your insurance needs!"
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Carol Stephens

January 23, 2026

4  out of  5
rating by Carol Stephens
"Tiffany was efficient and quick to process the insurances we needed. Great person to deal with!"
We responded:
"Hey Carol! We appreciate your awesome feedback, and we are happy to be able to help you with your auto and property insurance needs!"
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Estrela Botelho Heard

January 23, 2026

5  out of  5
rating by Estrela Botelho Heard
"Thank you, State Farm, specifically Laura. She was very responsive to my schedule, answered all my questions with such patience....AND, saved me money with a better plan."
We responded:
"Hey Estrela! Thanks for the awesome feedback, and we are glad to have been able to save you money on your insurance!"
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Kirk Shelburne

January 10, 2026

5  out of  5
rating by Kirk Shelburne
"I do want to take a little time to commend Tiffany Johnson at State Farm for making the switch from All State so easy and transparent . The change came with a great price especially with the added discounts."
We responded:
"Hey Kirk! Thanks so much for the great feedback! We appreciate you becoming a customer and look forward to assisting with you with all of your insurance needs!"
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Suzanne Rodman

January 6, 2026

5  out of  5
rating by Suzanne Rodman
"Doug has been our agent for years and we are so grateful for he and his staff. I recently had a fender bender, and I'm so impressed with the ease and efficiency of the claims process. Before I could even call the police, State Farm was calling me to see if I was ok. They handled everything from ordering a tow truck, arranging the collision shop and even arranging my rent a car. Every step of the way I received text updates. Thank you, Doug Johnson and State Farm."
We responded:
"Hey Suzanne! We are so glad that the claims process went so smoothly for you, and that you came out okay! Thanks for the awesome feedback, and we are glad to help you with your insurance needs!"
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Jose Calle

January 5, 2026

5  out of  5
rating by Jose Calle
"They took care of my concerns and very helpful."
We responded:
"Hey Jose! We are happy to have been able to help you guys with your insurance needs! We appreciate you as a customer!"
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Joseph Vise

January 3, 2026

5  out of  5
rating by Joseph Vise
"our agent Chris was awesome as he always is. Great service would highly recommend this office"
We responded:
"Hey Joseph! We are happy to have been able to help you guys with your insurance needs! We appreciate you as a customer!"
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Donna Johnson

January 2, 2026

5  out of  5
rating by Donna Johnson
"Laura was very helpful answering all my questions."
We responded:
"Hey Donna! Thanks for the great feedback, we are glad to be here for you any time you have insurance questions!"
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Mountainlion2

December 11, 2025

5  out of  5
rating by Mountainlion2
"Very helpful, quick, and knowledgeable. What I thought would take days, they did in 10 minutes."
We responded:
"Hey there! Thanks for the awesome feedback! We are glad to be able to assist you with your insurance needs!"
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rick c

November 25, 2025

5  out of  5
rating by rick c
"Devote the time to researching & interviewing the agent as you would a physician, a lawyer, an electrician, & a plumber. You won't find an agency as knowledgeable, kind, and helpful as Douglas Jonson's with his great staff. Veterans & Military are recognized. Doug's son served for six years. State Farm's motto is "like a good neighbor," but more so with Doug's agency, where I feel part of the family. Rick, a Grateful Veteran"
We responded:
"Hey Rick! We appreciate you as a customer, and are always glad to help you. Thanks for the awesome feedback!"
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Joe S

October 21, 2025

5  out of  5
rating by Joe S
"Laura the agent I dealt with was very pleasant and very helpful."
We responded:
"Hey Joe! Thanks for the awesome feedback, and we are glad to have been able to help you with your insurance needs!"
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Luis Melendez

September 30, 2025

5  out of  5
rating by Luis Melendez
"They were not just very nice and attentive to me but also she found me a better rate for my 3 cars, she never not called me back when I left a voicemail, I would recommend 100% there office for your insurance needs. EXCELLENT service."
We responded:
"Hey Luis! We appreciate the awesome feedback, and we are always here to help you with your insurance needs! Glad we were able to help you save some money in the process as well!"
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art smucker

September 24, 2025

5  out of  5
rating by art smucker
"My agent was Laura Kappler. She did an excellent job of explaining all my options. And, what really impressed me, she did exactly what she told me she was going to do and it was done in a timely manner. She is very knowledgeable and I enjoyed working with her. Recommend her to anyone who needs insurance."
We responded:
"Hey Art! We appreciate the tremendous feedback, and we are so glad to have been able to help you with your insurance needs!"
Profile photo of Hector Arocho

Hector Arocho

September 23, 2025

5  out of  5
rating by Hector Arocho
"Excellent service!"
We responded:
"Hey Hector! Thanks for the feedback we’re glad to have been able to help you with your auto insurance needs!"
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Tim Springer

September 8, 2025

5  out of  5
rating by Tim Springer
"Very helpful with everything as usual! Thank you very much."
We responded:
"Hey Tim! Appreciate your feedback, glad we were able to help you with your insurance needs!"
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Dakota Crowder

August 26, 2025

5  out of  5
rating by Dakota Crowder
"They are always very helpful when anything is needed, would recommend to friends and family shopping for insurance."
We responded:
"Hey Dakota! Thanks for the feedback, and we are happy to be able to help you with your insurance needs!"
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Scott Melber

August 25, 2025

5  out of  5
rating by Scott Melber
"Doug’s team is very knowledgeable when it comes to insurance. They provide great customer service (which isn’t always the case with other companies) and they answer the phone with a real person. I’m lucky to be part of the family."
We responded:
"Hey Scott! We appreciate your feedback, and we are glad to be able to help you with your insurance needs!"
Profile photo of Sarra Heart

Sarra Heart

August 25, 2025

5  out of  5
rating by Sarra Heart
"This office is great, everyone is super friendly and knowledgeable. They've helped me with everything we needed to insure, from our cars and home to jewelry and life insurance. Would recommend this office to anyone in need of a good agent!"
We responded:
"Thanks for the feedback Sara! We are always happy to be a help for anyone and everyone!"
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Judy Fields

August 19, 2025

5  out of  5
rating by Judy Fields
"Can’t say enough good things about the service I received from Laura. She guided me through the process to get the coverage I needed for my home and I also transferred my car insurance to State Farm from a company that I had been with for 13 years. She’s very knowledgeable. With hurricane season here I feel relieved knowing I am with a reputable company and the coverage I need. Laura is very spontaneous about getting back to you with any questions or concerns"
We responded:
"Hey Ms. Judy! We appreciate your feedback and we are glad to be able to have helped you with your insurance needs!"
Profile photo of Gerrielyn Baro

Gerrielyn Baro

July 7, 2025

5  out of  5
rating by Gerrielyn Baro
"It was a nice experience working with Chris and policy quote is aligned to what we need.Looking forward to more years with State Farm."
We responded:
"Hey Ms. Gerrielyn! We are glad to be able to help you with your insurance needs! We hope for many years with you as well!"