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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Danny Cuesta

May 23, 2023

5  out of  5 rating by Danny Cuesta
"Laurie, Great service!! Very helpful"

Gia Ramos

May 8, 2023

5  out of  5 rating by Gia Ramos
"Ben was amazing. He helped me save money on my insurance. I am very pleased with the service I was provided."


May 8, 2023

5  out of  5 rating by Valerie
"I have been a customer with State Farm for 30 years. During that time, due to moving from state to state, I have been in contact with several customer service agents. One agent who stand out is Chris Carver of the Dale Mabry Florida office...he is the best! He is knowledgeable, polite and always very helpful. It is always a pleasure talking with Chris! Valerie F."

Olivia Daniels

March 20, 2023

5  out of  5 rating by Olivia Daniels
"Ben was wonderful today. He helped solve all my questions as quickly as possible. He was friendly, attentive, and patient. He explained things very well and in an easy way to understand. I would highly recommend talking to him if you have any issues or problems with your insurance."

Valerie Coppage

March 16, 2023

5  out of  5 rating by Valerie Coppage
"Ms Laurie Ellston has been very courteous understanding and helpful, thank you Ms Laurie for all you have done and most of all patience because I know dealing with some can be a pain and I might be one of those people but you were very patience and kind and helpful. You didn’t give up on my situation kept me updated on everything that was going on with my case, we need more people like you once again THANK YOU Ms Laurie"

Benjamin Boyette

March 14, 2023

5  out of  5 rating by Benjamin Boyette
"Everyone in the office is super nice. They were more than happy to help answer any questions or concerns I had!"

Jeffrey Hirsch

March 14, 2023

5  out of  5 rating by Jeffrey Hirsch
"Laurie has been great. She reviewed some issues and made some positive corrections that save me money. She herself has been patient and responsive and provided the most professional handling of my account. She is the type of agent that explains why I have been with State Farm for many, many years."

jake strauss

March 8, 2023

5  out of  5 rating by jake strauss
"Chris from state farm support helped me with understanding my safe drive discounts and how my account worked with ease. I was verry grateful I got him to help me because he does his job extremely well and should be noticed for it . also just wanted to say I'm so happy I switched to state farm . The Customer service is always so helpful and easy to work with ."

A Armstrong

February 2, 2023

5  out of  5 rating by A Armstrong
"Tiffany was wonderful today. She was concise, attentive, and friendly. I have been with Doug Johnson at State Farm for over 25 years and Doug and his team get an A+ for service, dependability, and friendliness Fantastic job!"

Stephen Yanulis

December 22, 2022

5  out of  5 rating by Stephen Yanulis
"Great and prompt service."


October 20, 2022

5  out of  5 rating by YN LI
"I want to thank Laurie Ellston so much for her hard work to get the insurance policy, and she is a person you can trust, be attentive to details, with great knowledge and experience. She tries her best to bring you the best rate. I recommend this office for auto, homeowner, and life insurance. Thank you, Laurie, for your hard work, and thanks, State Farm."

Marisol Hernandez

September 21, 2022

5  out of  5 rating by Marisol Hernandez
"Laurie has gone above and beyond in helping me with my policy. Great service!"

Angelina Serrano

August 24, 2022

5  out of  5 rating by Angelina Serrano
"Laurie is my insurance agent and I have been working with her for about five years. She is more than amazing. She constantly goes above and beyond to make sure that anything I need gets taken care of. I couldn’t be more grateful for her!"

Mel Martinez

August 22, 2022

5  out of  5 rating by Mel Martinez
"Is always a pleasure speaking with Laurie at State Farm she always give me and my family a peace of mind. I been with this company for over 20years and always get the same best results. Laurie you are my Rock Star!! Thank you for your help."

Jonathan Seago

August 22, 2022

5  out of  5 rating by Jonathan Seago
"Always a friendly environment, especially with Chris Carver! He’s ready to assist me with my insurance needs and any questions I may have. Would not do business with any other guy/gal around! If I could give him 10 stars I would. Thank you Chris!!"

Sam Stalvey

August 8, 2022

5  out of  5 rating by Sam Stalvey
"Excellent customer service, would use again"

Hunter Mako

August 8, 2022

5  out of  5 rating by Hunter Mako
"Great branch to deal with and great customer service"

Brendon Edmonds

August 8, 2022

5  out of  5 rating by Brendon Edmonds
"Great response times and accurate information!"

Yami Zayas

July 10, 2022

5  out of  5 rating by Yami Zayas
"Good insurance"

Laban Wall

December 15, 2021

5  out of  5 rating by Laban Wall
"I was worried calling would be a long drawn out hassle with little to no satisfaction, but I could not have been any more wrong Laurie Ellston made the process of me getting Home Insurance quick and Easy. She answered any question I had right off the bat and was able to help me in my policy and the transfer of any names. I have to admit this was the easiest transaction i have ever had with a insurance company so I got to say Doug Johnson has some superb employees who are actively trying to help you. Thank you again Laurie Ellston!!!"


October 12, 2021

5  out of  5 rating by Tiffany
"Always a nice experience when I call this office. I'm actually through Doug Smith and and inevitably mix them up. The office is always kind and helps direct me or answer questions."

John Koen

August 15, 2021

5  out of  5 rating by John Koen
"I have been a multi-policy customer of State Farm and Doug for 17 years now. In that time I've had a few claims, each time Doug followed up with me to make sure everything was taken care of. On a recent home claim I was at my whits end with State Farm corporate giving me the run around. I was right in my position on the claim and the desk adjustor refused to see my point of view or address the state statute they were in violation of. Doug stepped in, quickly reviewed my situation and found the right person to speak to and my claim was settled promptly. No one likes dealing with insurance companies, especially when they try not to pay a claim based on an individuals opinion of the claim. Doug made sure we found the right desk adjustor that knew the law and the specifics on my type of property damage. This is why I'm a loyal Doug Johnson customer!"

Paola Ortiz

July 15, 2021

1  out of  5 rating by Paola Ortiz
"Horrible experience they do not try to help at all I was given the wrong information about my quote and then they washed their hands like nothing happened even though it affected me. I had State Farm for almost nine years they could of Atleast treated me like it at the end. They’re not about the customer they’re just interested in your money because it’s forbidden to have an accident for goodness sake even if you’re not at fault. I do not recommend. 0 stars if possible."


April 2, 2021

5  out of  5 rating by OC CATRACHO
"Wonderful folks !!!"

Doug Myers

February 22, 2021

5  out of  5 rating by Doug Myers
"Doug Johnson State Farm is YOUR insurance provider. Doug's helpful staff and professionalism helped me every step of the way. I appreciate Chris in particular for his patience by walking me through this process!"